Complaints

We are sorry to learn that you have experienced problems when using our Dansand® products. We are very interested to discover the cause of these problems and rectifying them.

In order to help you the best way, we kindly ask you to complete this form which may give us a comprehensive picture of the cause.

We need also 1 photo of the entity paving and 1 clear close-up photo of the problem (the joint).

Our administration team will deal with your complaint promptly and inform you as soon as possible of the facts of the case as we see them and the next steps.

Thank your for your cooperation.